Shipping Information

Courier and Delivery time

Collection Box AU accepts orders from customers in Australia. We utilize a range of reputable courier services, including Australia Post and Sendle Couriers, to ensure the safe and timely delivery of your orders. Please note that all deliveries necessitate a signature upon receipt for added security.

NSW, ACT, VIC & QLD Locations
REGULAR shipping is 3-4 business days to METRO AREAS from the Available Date otherwise 5-8 business days to REGIONAL AREAS.
EXPRESS shipping is 1-2 business days to METRO AREAS from the Available Date otherwise 3-4 business days to REGIONAL AREAS.

WA, NT, SA and TAS
REGULAR shipping is 4-6 business days to METRO AREAS from the Available Date otherwise 10-13 business days to REGIONAL AREAS.
EXPRESS shipping is 2-3 business days to METRO AREAS from the Available Date otherwise 4-5 business days to REGIONAL AREAS.

If you need delivery by a particular time or method, then we will attempt to meet that requirement. We do not accept responsibility for delays caused by the courier; for delays because the address provided by you is incorrect; because nobody is available to sign for a delivery; because your order is too late in the day to be shipped that day; or any other reason outside our control. We will use our best endeavors to meet a specific delivery requirement, but time is not of the essence. We limit our liability for any delay to the charge we have made for the carriage even if the delay was our mistake.

Carriage is at your risk. This means it is your loss if the goods are damaged or lost on the way. You can pay for insurance to cover that risk if you wish. Please make this clear when ordering and we will charge for any additional insurance cover requested.

You must inspect goods and notify us of any discrepancy or damage within 24 hours of receipt.

Delivery Cut Off Time
Monday - Friday 2PM except Public Holidays.

Rates
REGULAR Shipping is $10 or FREE for all orders over AU$100 inc GST.
EXPRESS Shipping is $15.

Availability
All goods are subject to availability. Availability information is updated every 24 hours during business days. If In Stock, there is no guarantee that we have availability more than 1 product and in any occasion the product may have been purchased on the same day by another customers while the availability information is yet to be updated.